Coronavirus Update November,2020

Dear Friends and Customers:

To keep us all safe and healthy, we are taking the following measures:

  • We comply with Restore Illinois Retail Business Guidelines.
  • Our hours will be the same, but our door will be locked. Please knock or call the shop at (847) 864-0924 to let us know you are here or to coordinate a visit.
  • One (1) customer (or family) permitted in the shop at a time. ALL CUSTOMERS MUST WEAR A FACE MASK.
  • Please practice social distancing, keeping conversations brief and 6 feet apart to protect yourself and those around you.
  • We will provide curbside drop-off/pick-up.
  • We can take payment over the phone.

PLEASE WATCH OUR WEBSITE FOR UPDATES

THERE ARE SHIPPING DELAYS AND SHORTAGES THROUGHOUT THE BICYCLE INDUSTRY. WE ASK FOR YOUR PATIENCE AND UNDERSTANDING

THANK YOU FOR YOUR CONTINUED SUPPORT
WE ARE MOST APPRECIATIVE

STAY WELL AND TAKE CARE OF ONE ANOTHER

Alex & Cecelia

Welcome!

New bicycles, reconditioned bicycles, full service, parts & accessories.

Bucephalus Bikes is a local, family owned bicycle shop dedicated to the idea that it is great to get around on a bicycle.

Located in Evanston since its opening in 2009, we offer outstanding service and support the cycling needs of everyone.

Bucephalus Bikes’ full service shop provides repairs, tune-ups, overhauls, and new-builds. We specialize in repairing bikes of every vintage and condition.

If you need a tune-up or an overhaul, give us the opportunity to pay careful attention to you and your bicycle. Our work is thorough and our service is friendly and experienced. You will be surprised to see how good your bicycle will look and feel.

If you are looking for a Bucephalus-built bike, visit the shop to see our current stock. We have fully reconditioned bicycles.

Our hours are:

MONDAY-CLOSED
TUESDAY-CLOSED

WEDNESDAY
10:00 AM – 6:00 PM

THURSDAY
CLOSED FOR THANKSGIVING

FRIDAY
CLOSED FOR THANKSGIVING

SATURDAY
8:00 AM – 4:00 PM

SUNDAY
8:00 AM – 4:00 PM

Evanston
41°
Cloudy
6:55am4:21pm CST
09h
43°F
SatSunMon
50/36°F
48/32°F
36/25°F
Can't say enough positive things about this shop. Friendly service, informative, solid workmanship, clear explanations in advance about what work is...
Steven D.
Steven D.
19:38 12 Nov 20
Nice, professional folks in a neighborhood bike shop who bailed me out when I was in a jam. I highly recommend them for service. My chain broke during a...
Yuleika S.
Yuleika S.
11:02 29 Jun 20
10 stars!! Alex and Bucephalus Bikes are a diamond in the rough truly helpful and thoughtful group of people. I called Alex at 8 AM on Sunday and he took...
Cj S.
Cj S.
10:53 14 Jun 20
Evanston has three bike shops but this one seems like the best, hands-down. Alex is an expert mechanic and knows bikes backward and forward; he's also...
Jon S.
Jon S.
10:33 18 May 20
These folks are top notch. They tuned up my bike, which now rides like new. And a month after, when the brakes were rubbing (due to my own error), they rebalanced they without charging me. It’s a family business, and they are very good at what they do.
Tim Flood
Tim Flood
14:30 08 May 20
Great friendly and efficient service on this day in May! Alex was providing service for my bike and keen to the details. I brought my bike in because the...
Allen T.
Allen T.
15:56 02 May 20
Alex and his wife Cecilia were very helpful, kind and friendly. They answered all of my questions, understood my needs and concerns and were very patient with me although I couldn’t make up my mind after spending a considerable amount of time at the shop. I really appreciate it and definitely recommend anyone to visit.
Sevdenur Arpacı
Sevdenur Arpacı
06:44 27 Apr 20
One of a kind mom and pop shop, with great service. I bring a neglected 15 year old bike in and it comes out looking and riding like new.
Michael M
Michael M
18:44 19 Feb 20
The rave reviews are absolutely on target: Bucephalus is an Evanston treasure. Once I found this place (modestly nestled away in a quiet residential...
The Fat Manatee T.
The Fat Manatee T.
17:02 11 Nov 19
A great local bike shop with friendly and knowledgeable staff. They replaced the inner tube on the flat front tire of my son's bike and we were back in...
Nancy L.
Nancy L.
14:22 21 Sep 19
Today was our first visit to Bucephalus Bikes. The owners were so helpful and understood my concerns with finding the right bike for my little boy who has Down Syndrome. It was an amazing experience. I am so appreciative!!!!! We found a bike that is perfect for him, and Alex and Cecilia helped him get used to it and made so many patient adjustments to make him comfortable and confident on his new bike.
Leah Morgan Silverman
Leah Morgan Silverman
18:20 16 May 19
Shout out to Alex and team for outstanding customer service!!
RJ Coleman
RJ Coleman
18:13 23 Apr 19
Excellent place- wonderful service and great staff-
Nancy Curotto
Nancy Curotto
19:18 22 Dec 18
Wonderful local bike shop with fantastic service and bikes for all types of riders.
Ethan Spotts
Ethan Spotts
17:09 22 Dec 18
To this one of the best hidden gem bike shops in the Chicagoland area in my opinion. I have brought in three bikes for repair tune ups and have always been very happy with my bikes afterwards. This is the kind of bike store that you could bring in a 20,30,40 year old bike, and they would find a way to get it back to you in perfect riding condition. It is a family run store and I think they are lovely. The shop is nestled in a residential area in Evanston and has an eclectic feel to it. Prices are fare and competitive to just about any other bike store. Turn around time has never really been a problem for me either, but I have a few bikes so I am never in a hurry to get my bike back. The one thing that I really like about the this place is I that they not only clean it really well, but it looks like the bike is polished and waxed. Can I also mention they are open on Sunday.
Mark Lujan
Mark Lujan
23:37 28 Jul 18
Like buying a bike from family. Alex and Cecelia are warm and welcoming store owners. They are passionate about bikes. We received so much generous assistance and patience with our decision-making. Alex can explain the purpose for everything on a bike and precisely how it is made. Both provided good advice. Since, in our eagerness, we rode it home in the rain from the shop several days ago, this bike has now covered all the streets of our town. Great customer service, great price, great people. We'll be back for bikes for the rest of the family. Thank you so much!
Michele Thorne
Michele Thorne
13:37 24 Jun 18
Awesome shop. Bought the best cleaners and lubes there: Green Oil. Works phenomenally well.
Fritz Bohl
Fritz Bohl
18:25 07 Mar 18
Bucephalus stands apart from the crowd on two counts. One is the quality of their work. I don't own expensive bikes, but I ride everywhere, everyday, so good maintenance counts. Alex and his team treat my bikes -- and me -- with great respect. Their work is the best I've found, and (this is my second point) their regard for "unracers" like me is refreshing. No condescension, just simple respect for all who ride or want to.
William H. Lowe
William H. Lowe
11:24 08 Apr 17
Kathleenellen T. Ford
Kathleenellen T. Ford
21:54 01 Sep 15
Best bike shop. Best shop of any kind! Helpful. Honest. Reliable. Great people. Do more than they need to. Creative. Interesting. Wonderful in every respect.
Nancy Weeks Singham
Nancy Weeks Singham
13:25 28 Aug 15
Jillana Enteen
Jillana Enteen
03:49 08 Aug 15
Alex and crew are phenomenal! They took my old Stumpjumper mountain bike and lovingly tuned it up to perfection! They specialize in older/vintage bikes, so if you have something sitting around and you want to get riding, this is the shop to go to. Because they deal with older bikes and rebuilds, there is not likely a bike they can't handle.....and the turn around time was super fast (despite a busy bike repair time of the year). After looking at several shops, I drove from Schaumburg to get the bike to Alex, and I am glad I did!
Alicia Jyo
Alicia Jyo
17:57 26 Jul 15
Joel Lerner
Joel Lerner
15:19 08 Jul 15
I get a NEW bike almost every year ... by having my good ole bike tuned up at Bucephalus!
Ann B Brownell
Ann B Brownell
15:16 14 Sep 14
Mick Morel
Mick Morel
23:12 09 Sep 14
Ryan Pavlik
Ryan Pavlik
23:19 22 Jun 14
Michelle Torricelli
Michelle Torricelli
17:03 12 Nov 13
Marcelo Añón
Marcelo Añón
14:07 11 Nov 13
Jennifer Shadur
Jennifer Shadur
20:38 18 Sep 13
Sean Larsen
Sean Larsen
18:36 29 Aug 13
Katie Eagen Hurwitz
Katie Eagen Hurwitz
21:52 16 Aug 13
Colette Wright Adams
Colette Wright Adams
15:09 10 Aug 13
Burgwell Howard
Burgwell Howard
02:41 30 Jul 13
Jon Shay
Jon Shay
17:54 23 Jul 13
They respect and encourage the recreational cyclist.
Linny Hansen
Linny Hansen
20:01 08 Jul 13
Matthew Krings
Matthew Krings
12:26 30 May 13
Larry Lundy
Larry Lundy
18:29 26 May 13
Ronald Keaton
Ronald Keaton
21:54 18 May 13
Love these guys. They're quirky and irreverent. And, of course, they're GREAT with bikes!
Christine Wolf
Christine Wolf
20:26 05 Oct 11
I wanted to share my experience in case others want to learn what could happen. I brought in 2 bikes. One for new brake pads the other one for a squeaking...
EJ W.
EJ W.
14:04 09 Oct 20
I was on a long ride and got a flat coming into Evanston. I walked a mile to Bucephalus (the only open store on Sunday during covid) - and was told by the person working they were just too busy to help. She said they would hold my bike until the end of the day and then fix all the flats. Well, I couldn't wait 6 hours for such a simple procedure. I am very fortunate I was able to call my partner to drive from Chicago to pick me up (an hour drive, during which I waited in the park across from the bike shop). When I got home I walked over to the shop on my street. The flat was fixed in 15 minites, (plus a quick addition to the frame). I understand everyone is stressed, and I'm sure the shop was indeed busy. But knowing this was a 15 minute fix that they just chose not to inconvenience themselves with - and 10 miles from home no less, is incredibly disappointing. I'll be sending people elsewhere.
Robyn Lustbader
Robyn Lustbader
18:20 24 May 20

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